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Ricoh Aficio MP 3350B

Ricoh Aficio MP 3350B
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Service Call Conditions
SM 4-31 D017/D018/D019/D020
Trouble-
shooting
876 D Log data abnormal
An error was detected in the handling
of the log data at power on or during
machine operation. This can be
caused if you turn the machine off
while it is operating.
Software error. Update the
firmware
NVRAM defective
HDD defective
Data Overwrite Security SD card error
877 D
The 'all delete' function did not
execute but the Data Overwrite
Security Unit (D362) is installed
and activated.
Replace the NVRAM
Reinstall the DOS from the SD
card
SD card defective
TPM electronic recognition error
878 D
The main machine firmware failed to recognize
TPM because USB flash is not operating or a
system module was updated incorrectly.
Replace the
controller board
880 D File format converter error
A request for access to the File Format
Converter (MLB) was not answered
within the specified time.
File format converter
disconnected
File format converter board
defective
900 D Electrical total counter error
The total count contains something
that is not a number.
NVRAM incorrect type
NVRAM defective
NVRAM data scrambled
Unexpected error from
external source

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