Service Call Conditions 
M018/M019 3-10 SM Appendix 
SC 4xx (Image Transfer and Transfer Error) 
 
ITB (Image Transfer Belt) Unit: Home Position Error 
The ITB contact sensor does not detect the home position of the ITB for 5 
seconds after the ITB unit initialization has been done. 
ITB (Image Transfer Belt) Unit: Contact Position Error 
The ITB contact sensor does not detect the contact position of the ITB for 5 
seconds after the ITB unit has moved to the contact position. 
ITB (Image Transfer Belt) Unit: No-contact Position Error 
The ITB contact sensor does not detect the home position of the ITB for 5 
seconds after the ITB unit has moved to no-contact position. 
445 
  Defective ITB contact motor 
  Defective ITB contact sensor 
  Defective ITB unit 
1.  Replace the ITB contact motor. 
2. Replace the ITB contact sensor. 
3.  Replace the ITB unit. 
 
Agitator Motor Error 
The agitator motor error is detected twice for 10 msec during the initialization at 
power-on or after the cover is closed. 
480 
  Disconnected or defective harness 
  Defective agitator motor 
1.  Check or replace the harness. 
2.  Replace the agitator motor. 
 
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