Ricoh Aficio SP C231SF - Exchange and Replace Procedure; Before the Substitute Machine Gets to the Customer Site; Instruction; When the Substitute Machine Gets to the Customer Site

Exchange and Replace Procedure
SM Appendix 5-1 M018/M019
Appendix:
Machine
Swap
5. APPENDIX: MACHINE SWAP
5.1 EXCHANGE AND REPLACE PROCEDURE
If the machine exchange and replacement is required, arrange to send a machine without
the four print cartridges (AIO) to the customer site.
5.1.1 INSTRUCTION
Instruct the customer to do the following procedure.
Before the substitute machine gets to the customer site
 Save the customer settings by using a web browser. For details, refer to the "User
Guide".
 Clear customer settings in the problem machine.
When the substitute machine gets to the customer site
1. Remove the four print cartridges (AIO) from the problem machine.
2. Install the four print cartridges (AIO) into the substitute machine.
3. Restore the customer settings by using a web browser.
4. Send back the problem machine to the repair center.
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