Problem Causes Solutions
Copies are not in correct order. You placed the originals in the
incorrect order.
When placing a stack of
originals in the ADF, the last
page should be on the bottom.
If you place an original on the
exposure glass, start with the
first page to be copied.
Duplex
Problem Causes Solutions
Order of copies is not correct. You set originals in the incorrect
order.
When setting a stack of
originals in the ADF, the last
page should be on the bottom.
If you set an original on the
exposure glass, start with the
first page to be copied.
In Duplex Margin mode, parts
of the original image are not
copied.
The margin is too wide. Set a narrower margin with the
user tools. See page 94
"Duplex Margin".
When using Duplex, copy is
made Top to Top even though
Top to Bottom is selected.
You placed the originals in the
wrong orientation.
Place the originals in the correct
orientation. See page 33
"Original Orientation".
When Memory Is Full
Messages Causes Solutions
"Memory is full. [Print] scanned
orig., [Clear] to cancel/clear
memory."
[Clear] [Print]
• Copying will stop and this
message will be displayed
when the memory is full.
The scanned original exceeds
the number of pages that can
be stored in memory.
Press [Print] to copy scanned
originals and cancel the
scanning data. Press [Clear] to
cancel the scanning data and
not copy.
3. Troubleshooting
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