Message Cause Solution
"Duplex has been cancelled." Duplex printing was canceled. Change the setting for "Apply
Duplex" in [Tray Paper Settings]
to enable duplex printing for the
paper tray. For details about
setting "Apply Duplex", see
"Tray Paper Settings",
Connecting the Machine/
System Settings.
"Exceeded max. pages. Collate
is incomplete."
The number of pages exceeds
the maximum number of sheets
that you can use Collate with.
Reduce the number of pages to
print.
"Output tray has been
changed."
The output tray was changed
because the paper size of the
specified output tray is limited.
Specify the proper output tray.
"Print overrun." Images were discarded while
printing.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
When documents cannot be stored in the Document Server
Message Cause Solution
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
"Document Server is not
available to use. Cannot
store."
You cannot use the
Document Server function.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
10. Troubleshooting
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