Message Cause Solution
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
Document Server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
"Managing Folders", Security Guide.
When there is not enough free hard disk space
Message Cause Solution
"HDD is full." When you were printing
with the PostScript 3 printer
driver, the hard disk
capacity for fonts and forms
was exceeded.
Delete unneeded forms or fonts
registered on the machine.
"HDD is full." The hard disk became full
while you were printing a
Sample Print, Locked Print,
Hold Print, or Stored Print
file.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
"HDD is full. (Auto)" The hard disk became full
while you were using the
error job store function to
store Normal Print jobs as
Hold Print files.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
10. Troubleshooting
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