Problem Causes Solutions
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting .
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper .
Misfeeds occur frequently. There is a foreign object on
the finisher tray.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting .
• Do not place anything on the
finisher tray.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in [System Settings] to enable duplex
printing for the paper tray. For details
about setting "Apply Duplex", see
"Tray Paper Settings", Connecting the
Machine/ System Settings .
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In [System Settings], select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings .
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while deleting the
multiple stored documents.
Wait a while, and then retry the
operation.
When You Have Problems Operating the Machine
171
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