Contents 5
Replacing the waste toner bottle ...................................................................................................................... 82
Cleaning printer parts ........................................................................................................................................... 83
Cleaning the printer .......................................................................................................................................... 83
Saving energy and paper ..................................................................................................................................... 83
Configuring power save mode settings ............................................................................................................ 83
Adjusting the brightness of the display ............................................................................................................ 84
Conserving supplies ......................................................................................................................................... 84
Moving the printer to another location .................................................................................................................. 84
Troubleshoot a problem ......................................................................................................................................... 85
Print quality problems ........................................................................................................................................... 85
Printing problems.................................................................................................................................................. 86
Print quality is poor ........................................................................................................................................... 86
Print jobs do not print ..................................................................................................................................... 117
Slow printing ................................................................................................................................................... 119
Job prints from the wrong tray or on the wrong paper ................................................................................... 121
Confidential and other held documents do not print ...................................................................................... 122
The printer is not responding .............................................................................................................................. 124
Network connection problems ............................................................................................................................ 125
Cannot open Embedded Web Server ............................................................................................................ 125
Cannot connect the printer to the Wi-Fi network ........................................................................................... 127
Issues with supplies ........................................................................................................................................... 128
Replace cartridge, printer region mismatch ................................................................................................... 128
Non-Printer Manufacturer supply ................................................................................................................... 128
Clearing jams ...................................................................................................................................................... 129
Avoiding jams ................................................................................................................................................. 129
Identifying jam locations ................................................................................................................................. 130
Paper jam in the standard tray ....................................................................................................................... 131
Paper jam in the standard bin ........................................................................................................................ 133
Paper jam in the manual feeder ..................................................................................................................... 133
Paper jam in door B ....................................................................................................................................... 134
Paper feed problems .......................................................................................................................................... 136
Envelope seals when printing ........................................................................................................................ 136
Collated printing does not work ...................................................................................................................... 137
Paper frequently jams .................................................................................................................................... 138
Jammed pages are not reprinted ................................................................................................................... 139
Color quality problems ........................................................................................................................................ 139
Modifying the colors in printed output ............................................................................................................ 139
FAQ about color printing ................................................................................................................................ 140
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