Ricoh Pro C751EX - Page 231

Condition Cause Solution
"Prg. Dest." does not appear on
the scanner screen for specifying
destinations.
"Restrict Adding of User
Destinations" is set to [On] in
"Restrict Use of Destinations"
under "Extended Security", so
only the user administrator can
register destinations in the
Address Book on the scanner
screen.
Registration must be done by the
user administrator.
User authentication is disabled,
yet stored files do not appear.
User authentication might have
been disabled without "All Users"
being selected for user access to
stored files.
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
files you want to display.
For details, see p.75
"Configuring Access Permissions
for Stored Files".
User authentication is disabled,
yet destinations specified using
the machine do not appear.
User authentication might have
been disabled without "All Users"
being selected for "Protect
Destination".
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
destinations you want to display.
For details, see p.96 "Protecting
the Address Book".
Cannot print when user
authentication has been
enabled.
User code authentication may
not be specified in the printer
driver.
Specify user code authentication
in the printer driver.
For details, see the printer driver
Help.
If you try to interrupt a job while
copying or scanning, an
authentication screen appears.
With this machine, you can log
out while copying or scanning. If
you try to interrupt copying or
scanning after logging out, an
authentication screen appears.
Only the user who executed a
copying or scanning job can
interrupt it. Wait until the job has
completed or consult an
administrator or the user who
executed the job.
After you execute "Encrypt
Address Book", the "Exit"
message does not appear.
The hard disk may be faulty.
The file may be corrupt.
Contact your service
representative.
If Authentication Fails
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