Problem Solution
A printed image is different from the
image on the computer's display.
• When you use some functions, such as enlargement and
reduction, the layout of the image might be different from
that displayed in the computer display.
• Check that the page layout settings are properly
configured in the application.
• Make sure the paper size selected in the printer
properties dialog box matches the size of the paper
loaded. For details, see the printer driver Help.
Images are cut off, or excess pages
are printed.
If you are using paper whose size is smaller than the paper
size selected in the application, use the same size paper
selected in the application. If you cannot load paper of the
correct size, use the reduction function to reduce the image,
and then print.
See the printer driver Help.
The color of the printout is different
from the color on the computer's
display.
• The colors made using color toner may be different from
colors displayed on the display due to the difference of
methods to reproduce colors.
Only when using PCL 5c/6, DDST
Color gradation might appear differently if On is selected
for [Economy Color] on the [Print Quality] tab in the
printer driver's dialog box.
See the printer driver Help.
• Turn off the main power, and then turn it back on. If the
color still appears different on the printout, perform the
[Color Dens/Reg] under [Maintenance]. For details, see
page 82 "Maintenance Menu".
If this procedure fails to resolve the problem, contact your
sales or service representative.
Color changes extremely when
adjusted with the printer driver.
Only when using PCL 5c/6, DDST
Do not make extreme settings for the color balance under
the [Print Quality] tab in the printer driver's dialog box.
See the printer driver Help.
7. Troubleshooting
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