Chapter 4 Troubleshooting&Message  RIGOL 
User’s Guide for DSA800/E Series   
-365  Time out error. 
Communicating with USB-GPIB interface converter times out. Please 
restart the converter. 
Fail to print. Please check whether print papers are available and in the 
correct position. 
301  Print ink error. 
Fail to print. Please check the quantity of ink or confirm whether the ink is 
installed correctly. 
302  Printer hardware error. 
Fail to print. A printer hardware error occurred and please check it.  
303  Print file type error. 
Fail to print owing to wrong print file type. 
Updating error with wrong image file. 
An error occurred when updating firmware because the format of the 
image file is incorrect or the file has already been damaged. 
311  Updating error with wrong revision. 
An error occurred when updating firmware because of a revision 
incompatibility. 
312  Updating error with failing to write flash. 
An error occurred when updating firmware owing to a failure to write to 
the flash. 
320  Invalid file path. 
The file path received may not exist or an illegal path format was 
received. 
An illegal string has been received. 
322  File name too long. 
The file name is too long. The length should not exceed 48 characters. 
323  U-Disk failed to install. 
The USB storage device can not be correctly installed and please examine 
it for possible damage. For any question, please contact RIGOL technical 
support. 
The file name received already exists and please re-input.