Section 4: Troubleshooting
25238801 4-43
L HOPPER EMPTY
Symptom:
The left hopper is empty.
Corrective Action:
The bill changer was shutdown because the count from the left-hand hopper was not satisfied within 180 seconds.
One change bucket will have an incorrect change load from the left hopper.
1. Check the left-hand hopper. If not empty or low on coins, check for dirt buildup on the coin path or a jammed
hopper.
2. If the hopper looks OK, check the change buckets to see if one is overloaded with coins from the left-hand
hopper.
3. If it is overloaded, check the left coin detector or the wiring to the detector. If these check OK, replace the
CCC.
4. If the buckets are not overloaded, reset the bill changer and TEST VEND to see if the left-hand hopper runs.
If the motor does not run, check the motor and wiring to it. If OK, replace the CCC.
5. To restore the bill changer to operation, press the FUNCTION button after correcting the problem.
For a more complete troubleshooting sequence, refer to Troubleshooting Chart 060 at the end of this
HOPPER EMPTY troubleshooting.
NOTE:
If a customer has been “shortchanged” on a $10 or $20 bill when this fault occurred, after resetting the
changer to normal operation the display will show “AMT DUE X Y Z” with X, Y, and Z being the number
of coins or tokens the customer is owed from the left, center, and right hoppers respectively.
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