Alpha 600/601 User’s Guide 101
The Register Does Not Work at All
The Electronic Journal record prints and the Electronic Journal memory
is cleared.
To manually Rest the Electronic Journal memory
Caution
This step cannot be undone. All information stored in the electronic journal
memory is permanently deleted and cannot be recovered.
1 Turn the Mode key to the Z position.
2 Using the round Number keys area, press 280602.
3 Press the Amount Tend Total key.
The Electronic Journal memory is reset and all information stored in the
memory is erased. A verification prints that the Electronic Journal reset
and the memory is cleared.
The Register Does Not Work at All
1 Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear on page 102.
• If the Half System Clear did not work, perform a Partial Reset. See
Partial Reset on page 102.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear on page 103.
2 If needed, contact the Royal Customer Support hotline at
1-800-272-6229 for additional assistance.
Opening the Drawer When There is no Power
If there is no power and you need to open the drawer, make sure the
drawer is unlocked by using the 515 Drawer key.
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