User Manual
45
8.Troubleshooting
Error Code
LCD Display
Message
Phenomenon and Possible Cause
Phenomenon and
Possible Cause
1 Relay Error M
1 ) A f a u l t h a s o c c u r r e d i n t h e
Relay(Suntrio Series have 8 relays at
the AC side of the inverter) when the
inverter detects itself during start-up.
2)The Grid voltage at both s ides
o f t h e r e l ays is i n ter f e r ed w h en
t h e r e l a y s s w i t c h o n a n d o f f .
If this error occurs often, please
contact local agent or SAJ
Service line.
2 Eeprom Error M The EEPROM Device Error.
If this error occurs often, please
contact local agent or SAJ
Service line.
3 Temp. High Err M
1)The thermal resistance is defective. 2)
Environment temperature too high or
too low.
If the thermal resistance is
defective, change it. Check
the ambient and installation
condition. If everything is
correct, please contact local
agent or SAJ Service line.
4 Temp. Low Err M
5 Lost Com. M<->S M
C ommun i c a t ion b e t ween Ma s t e r
and Slave Micro-cont rollers fai ls.
Please contact local agent or
SAJ Service line.
6 GFCI Device Err M
The internal sensor has detected that
the GFCI Device is out of function.
Please contact local agent or
SAJ Service line.
7 DCI Device Err M
The internal sensor has detected that
the DCI Device is out of function.
Please contact local agent or
SAJ Service line.
8 Curr Sensor Err M
A fault has occurred in the one or
more current sensors of the inverter.
Please contact local agent or
SAJ Service line.
9 L1 Voltage High M
1)The local Grid voltage is beyond the
permitted range.
2)The connection between Grid and
inverter has problems.
Check the Grid Compliance
of the inverter ( Ge rm an y,
Italy, A ustr alia , Denm ark ,
Belgium, Netherlands, etc) and
Grid voltage. If everything is
correct, you need to contact
local agent or SAJ Service line.
10 L1 Voltage Low M
11 L2 Voltage High M
12 L2 Voltage Low M
13 L3 Voltage High M
14 L3 Voltage Low M
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