What causes EC SOFTWARE FAIL error on SATO Barcode Reader?
The SATO Barcode Reader displays 'EC SOFTWARE FAIL' due to engine control software failure. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
What does B11 ERROR: RAM TEST FAILED mean on SATO GL4xxe?
The SATO Barcode Reader displays 'B11 ERROR: RAM TEST FAILED' because the printer found a defactive memory location. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
What does FILE SYS WRITE Check Flash mean on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader shows 'FILE SYS WRITE' because there is a problem writing to flash memory. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
What does DOWNLOADER ERROR BEYOND 16MB EFC Repeat Download mean on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader displays 'DOWNLOADER ERROR BEYOND 16MB EFC' because the printer contains an 16MB EFC and the firmware attempted to access beyond its limit. Contact an authorized service representative.
What causes SERIAL PARITY ERROR on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader displays a SERIAL PARITY ERROR due to a parity error (serial interface). Ensure the printer’s serial interface parameter settings match those of the host. Change as required to match.
How to fix power supply issues on SATO GL4xxe Barcode Reader?
Ensure cable properly connected. Check/replace power supply.
Why does my SATO GL4xxe Barcode Reader show ERROR: INSUFFICIENT DRAM Cycle Power?
The SATO Barcode Reader displays 'ERROR: INSUFFICIENT DRAM' because not enough RAM memory is available for the printer to function. Power off the printer for 15 seconds, then power on again. If the message reappears, increase the Glob Mem Adjust size in the PRINTER SETUP menu and reboot the printer. If the message reappears, replace the main circuit board. Write down the message and return it with the defective board.
What should I do if my SATO GL4xxe Barcode Reader displays PRINTHEAD POWER FAIL Cal For Service?
The SATO Barcode Reader shows 'PRINTHEAD POWER FAIL' because the print head lost power. Replace the print head. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
What does PRINTHEAD HOT Wait 5 Minutes Go Online mean on SATO GL4xxe?
The SATO Barcode Reader displays 'PRINTHEAD HOT' because the print head has become overheated. Allow the print head to cool down for 5 minutes, then press the Pause key to resume printing. If possible, reduce print intensity. If the problem persists, contact an authorized customer service representative.
How to fix RIBBON OUT Load Ribbon error on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader indicates RIBBON OUT when the ribbon is broken between the ribbon rewind spindle and the print head or the ribbon supply is empty. To fix this, reattach the ribbon or load the printer with a new ribbon.
General| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Print Resolution | 203 dpi |
| Max. Print Width | 104 mm (4.09 inches) |
| Media Type | Roll, Fanfold, Tag, Ticket |
| Media Width | 25.4 mm - 118 mm (1 inch - 4.65 inches) |
| Media Thickness | 0.06 mm - 0.25 mm (0.0024 inch - 0.0098 inch) |
| Interfaces | USB, Serial, Ethernet, Parallel |
| Barcodes | 1D and 2D barcodes |
| Scanning Technology | N/A (Printer, not a scanner) |
| Scan Rate | N/A (Printer, not a scanner) |
| Resolution | N/A (Printer, not a scanner) |
| Interface | N/A (Printer, not a scanner) |
| Operating Temperature | 5°C - 40°C (41°F - 104°F) |
| Storage Temperature | 14°F to 140°F (-10°C to 60°C) |
| Humidity | 20% - 85% (non-condensing) |
| Lighting | N/A (Printer, not a scanner) |
| Power Supply | AC 100-240 VAC ±10%, 50/60 Hz |
Explains the manual's layout, structure, and use of special information boxes.
Describes the GL4e Series printers, their high-volume labeling applications, and construction.
Identifies interactive control features like LCD display, LED indicators, and operator buttons.
Details printer dimensions, weight, operating, and storage conditions.
Covers power requirements, CPU, ROM, buffer, and interface module details.
Outlines print speed, resolution, media width, length, and ribbon specifications.
Describes media sensing features and regulatory compliance standards.
Lists supported character fonts and barcode types.
Guides on unpacking the printer, identifying parts, and initial physical setup.
Provides guidance on stationing, connecting the printer, and selecting its location.
Details media selection, loading procedures for rolled/fan-fold media, and ribbon loading.
Explains different printer operational modes like Continuous, Tear-Off, Cutter, and Dispense.
Presents interface types and guides on installing interface hardware.
Details the installation process for flash memory cards.
Provides in-depth instructions for printer configuration using the operator panel.
Overviews User Mode, Configuration Mode, Advanced Mode, and various emulation modes.
Explains parameters within User Mode, providing descriptions and factory defaults.
Details various test print options to verify printer operation and quality.
Covers printing the error log and clearing it for troubleshooting.
Shows installed memory, printer usage, and head status.
Allows resetting print statistics and managing head data.
Lists specific error signals, their explanations, and recommended solutions.
Provides a table of common print quality problems and their resolutions.
Offers checklists for diagnosing problems with Parallel, Serial, USB, and other interfaces.
Explains using Hex Dump and Test Labels for identifying print problems.
Details procedures for cleaning debris and residue from the print head and platen roller.
Provides instructions for replacing primary and secondary printer components like the print head and fuse.
Details replacing the media platen roller and positioning the label sensor for accurate media detection.
Covers print head balance, pressure, alignment, and ribbon guide/roller alignment for optimal print quality.
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