What does ERROR: OCCURRED: CLEARING QUEUES Please Wait mean on SATO GL4xxe?
The SATO Barcode Reader displays 'ERROR: OCCURRED: CLEARING QUEUES' as an interim message while the printer discards host data it cannot use because a fault condition exists. While the message displays, the asterisk (*) rotates. Wait. When the asterisk (*) stops rotating, a different fault message will appear. Troubleshoot the final message.
What causes GAP NOT DETECTED error on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader displays 'GAP NOT DETECTED' because the printer is set for Gap or Mark sensing, but a black mark is not being detected. Ensure the Gap/Mark Sensor setting in the SENSOR SETUP menu matches the installed media. Ensure the sensors are properly positioned. Clean the sensor assembly and paper path. Run Auto-Cal to improve the sensor’s ability to detect the media in use. Run the Media Profile printout in the SENSOR SETUP menu. Run Manual Calibrate. Manually change the Gap/Mark Thresh and/or Paper Out Thresh values.
How to fix RIBBON OUT Load Ribbon error on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader indicates RIBBON OUT when the ribbon is broken between the ribbon rewind spindle and the print head or the ribbon supply is empty. To fix this, reattach the ribbon or load the printer with a new ribbon.
What causes SERIAL PARITY ERROR on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader displays a SERIAL PARITY ERROR due to a parity error (serial interface). Ensure the printer’s serial interface parameter settings match those of the host. Change as required to match.
Why does my SATO GL4xxe Barcode Reader say LABEL MISSING Check Media Path?
The SATO Barcode Reader shows 'LABEL MISSING' because the Label Taken Sensor did not detect the label present over the tear bar with Tear-Off or Peel-Off Media Handling mode enabled, the label was removed before the printer stopped printing or before the LCD “Remove Label” message displayed, the label slipped behind the platen roller, the label wrapped around the platen roller, or Tear-Off or Peel-Off Media Handling mode was mistakenly selected. To solve this, press the Pause key to continue printing and then wait for the LCD “Remove Label” message before removing the label. Open the pivoting deck, reinstall the label, close the print head, press the Pause key, and continue printing. Open the pivoting deck and remove wrapped labels from the platen. Clean all adhesive from the platen. Reins...
What does DOWNLOADER ERROR BEYOND 32MB EFC Repeat Download mean on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader displays 'DOWNLOADER ERROR BEYOND 32MB EFC' because the printer contains an 32MB EFC and the firmware attempted to access beyond its limit. Contact an authorized service representative.
Why does SATO Barcode Reader show ERROR: WRONG CHECKSUM Repeat Download?
The SATO Barcode Reader displays 'ERROR: WRONG CHECKSUM' because the printer received the complete program but the checksum did not match, indicating data corruption during download. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
What to do when SATO GL4xxe Barcode Reader displays DOWNLOADER ERROR EXTERNAL FLASH IS FULL Optimize Files?
The SATO Barcode Reader displays 'DOWNLOADER ERROR EXTERNAL FLASH IS FULL' because an attempt was made to download to a full EFC. Delete and optimize files.
How to fix power supply issues on SATO GL4xxe Barcode Reader?
Ensure cable properly connected. Check/replace power supply.
What does FILE SYS WRITE Check Flash mean on SATO GL4xxe Barcode Reader?
The SATO Barcode Reader shows 'FILE SYS WRITE' because there is a problem writing to flash memory. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative.
Explains the manual's layout, structure, and use of special information boxes.
Describes the GL4e Series printers, their high-volume labeling applications, and construction.
Identifies interactive control features like LCD display, LED indicators, and operator buttons.
Details printer dimensions, weight, operating, and storage conditions.
Covers power requirements, CPU, ROM, buffer, and interface module details.
Outlines print speed, resolution, media width, length, and ribbon specifications.
Describes media sensing features and regulatory compliance standards.
Lists supported character fonts and barcode types.
Guides on unpacking the printer, identifying parts, and initial physical setup.
Provides guidance on stationing, connecting the printer, and selecting its location.
Details media selection, loading procedures for rolled/fan-fold media, and ribbon loading.
Explains different printer operational modes like Continuous, Tear-Off, Cutter, and Dispense.
Presents interface types and guides on installing interface hardware.
Details the installation process for flash memory cards.
Provides in-depth instructions for printer configuration using the operator panel.
Overviews User Mode, Configuration Mode, Advanced Mode, and various emulation modes.
Explains parameters within User Mode, providing descriptions and factory defaults.
Details various test print options to verify printer operation and quality.
Covers printing the error log and clearing it for troubleshooting.
Shows installed memory, printer usage, and head status.
Allows resetting print statistics and managing head data.
Lists specific error signals, their explanations, and recommended solutions.
Provides a table of common print quality problems and their resolutions.
Offers checklists for diagnosing problems with Parallel, Serial, USB, and other interfaces.
Explains using Hex Dump and Test Labels for identifying print problems.
Details procedures for cleaning debris and residue from the print head and platen roller.
Provides instructions for replacing primary and secondary printer components like the print head and fuse.
Details replacing the media platen roller and positioning the label sensor for accurate media detection.
Covers print head balance, pressure, alignment, and ribbon guide/roller alignment for optimal print quality.
General| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Print Resolution | 203 dpi |
| Max. Print Width | 104 mm (4.09 inches) |
| Media Type | Roll, Fanfold, Tag, Ticket |
| Media Width | 25.4 mm - 118 mm (1 inch - 4.65 inches) |
| Media Thickness | 0.06 mm - 0.25 mm (0.0024 inch - 0.0098 inch) |
| Interfaces | USB, Serial, Ethernet, Parallel |
| Barcodes | 1D and 2D barcodes |
| Scanning Technology | N/A (Printer, not a scanner) |
| Scan Rate | N/A (Printer, not a scanner) |
| Resolution | N/A (Printer, not a scanner) |
| Interface | N/A (Printer, not a scanner) |
| Operating Temperature | 5°C - 40°C (41°F - 104°F) |
| Storage Temperature | 14°F to 140°F (-10°C to 60°C) |
| Humidity | 20% - 85% (non-condensing) |
| Lighting | N/A (Printer, not a scanner) |
| Power Supply | AC 100-240 VAC ±10%, 50/60 Hz |
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