www.schaerer.com Troubleshooting
BA SCV_EN
V05 | 04.2013
78
Faults without display message
188 Steam boiler tempera-
ture too high
The steam wand or beverage outlet is
clogged.
Dispensing of beverages is blocked.
► Check and clean the steam wand and/or
beverage outlet.
See "Cleaning".
The machine is overheated.
Dispensing of beverages is blocked.
► Switch off the coffee machine and let it
cool.
► Switch the coffee machine back on.
► If not rectified, contact your service part-
ner.
189 Steam boiler heating
time fault
Fault while heating. ► Switch the coffee machine off and back
on.
► If not rectified, contact your service part-
ner.
Code Designation Cause and effect What to do
Fault description Cause and effect What to do
No hot water dispensing;
water in grounds contain-
er.
Coffee dispensing not pos-
sible.
Hot water outlet clogged.
Hot water dispensing valve defective.
► Clean the hot water outlet.
► If not rectified, contact your service partner.
No choco dispensing; wa-
ter in grounds container.
Coffee dispensing not pos-
sible.
Outlet mixing cup is clogged up.
Beverage outlet is clogged up.
Choco dispensing valve defective.
► Do not use choco dispensing any longer.
► Contact service partner.
Dosing screw blocked,
only water is being dis-
pensed.
Dosing screw is clogged up.
Outlet mixing cup is clogged up.
► Clean the dosing screw.
See "Cleaning" - "Powder container".
► Empty the powder.
► Turn the screw by hand until all powder has
been removed.
► Rinse with water, if necessary.
► Let it dry fully.
Coffee dispensing left/right
are different.
Beverage outlet is clogged up. ► Clean the beverage outlet.
See "Cleaning".
No milk foam, no milk dis-
pensing, although there is
milk in the milk container.
Milk hose kinked or squeezed.
Milk nozzle is clogged up.
Cooling unit (internal/external) iced up.
► Lay the milk hose correctly.
► Clean the milk nozzle.
See "Cleaning".
► Defrost the cooling unit.
See "Cleaning" - "Optional accessories" - "De-
frost cooling unit".
Milk foam is not correct,
temperature is too cold
Wrong milk nozzle.
Beverage outlet is clogged up.
► Change the milk nozzle (green nozzle =
cooled milk / white nozzle = non-cooled milk).
► Clean the beverage outlet.
See "Cleaning" or cleaning card.
Internal/external cooling
unit is not cooling.
Cooling unit is not switched on.
Cooling unit is defective.
► Switch on the cooling unit.
► If not rectified, contact your service partner.