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Sennheiser ADAPT 360 User Manual

Sennheiser ADAPT 360
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SENNHEISER Over-ear Bluetooth Headset with ANC User Manual
Home » Sennheiser » SENNHEISER Over-ear Bluetooth Headset with ANC User Manual
SENNHEISER Over-ear Bluetooth Headset with ANC User Manual
ADAPT 360 | ADAPT 360 White
Over-ear Bluetooth® headset with ANC
The ADAPT 360 | ADAPT 360 White headset
Stay focused with ANC that reduces background noise, helps you concentrate in busy open offices and boosts productivity on-the-go.
Ensure clear business calls with a solution optimized for UC and switch easily between devices as you multitask.
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Sennheiser ADAPT 360 Specifications

General IconGeneral
Bluetooth version5.0
MicrophoneYes
Active Noise Cancellation (ANC)Yes
ConnectivityBluetooth, USB
Charging time3 hours

Summary

Product Features and Benefits

Noise Cancellation and Call Clarity

Active Noise Cancellation for focus and certified clear calls for UC environments.

Connectivity and Audio Performance

Multi-device switching, stereo sound, and extended battery life.

Design, Portability, and Controls

Comfortable design, portability, Teams access, and microphone performance.

Package Contents

Product Overview

Headset Components and Accessories

Visual identification of headset, case, dongle, cables, and documentation.

Headset LED Indications

Connection and Status Indicators

Explains LED signals for connection, charging, and mode status.

Pairing and Device Discovery

Details LED patterns for pairing mode, device found, and reconnection.

Headset Button Operations

Power & Mute Button Functions

Controls power, ANC, microphone, and pairing via the Power & Mute button.

Hook and Media Button Functions

Hook Button Call and Voice Control

Manages calls, redials, and activates voice assistant using the Hook button.

Media Control for Playback

Controls audio playback, track selection, and fast-forward/rewind with the Media button.

Volume Control and Dongle Information

Volume Button Operations

Adjusts volume, checks battery, and manages voice prompts.

Dongle Overview and LED Indicators

Details the BTD 800 USB/USB-C dongles and their LED status signals.

Dongle LED Status Indicators

Pairing and Connection Statuses

Explains LED signals for dongle pairing, connection, and call states.

Teams and Mute Statuses

Details LED indications for Microsoft Teams and microphone mute status.

Dongle and Headset Pairing Operations

Link Button Functions

Controls dongle pairing, headset reconnection, and disconnection.

Icon and Pairing Guide

Explains icons and the process for pairing the headset with Bluetooth devices.

Connecting the Headset

Wireless Connection via Dongle

Steps to connect the headset to a computer using the BTD 800 USB dongle.

Pairing with Mobile Devices

Instructions for pairing the headset directly with a mobile device via Bluetooth.

Mobile Device Pairing Procedure

Step-by-Step Pairing Guide

Detailed steps to pair the headset with a mobile device using Bluetooth.

EPOS Connect Software and PC Configuration

Installing and Using EPOS Connect

Download, install, and utilize the EPOS Connect software for headset configuration and updates.

Windows Audio Settings

Adjusting audio output/input settings in Windows for proper headset function.

Headset Power Management

Turning the Headset On and Off

Step-by-step instructions for powering the headset on and off, including LED indicators.

Headset Fit and Volume Adjustment

Adjusting Headset Fit and Comfort

Guidance on properly fitting the headset for optimal sound quality and comfort.

Volume Control and Settings

How to adjust headset volume, including three independent settings and device volume.

Microphone and ANC Functions

Microphone Muting and Volume

Instructions for muting the microphone and adjusting its volume for softphones.

Active Noise Cancellation (ANC) Usage

How to use ANC for noise attenuation and personal quiet space.

TalkThrough Feature Activation

Enabling TalkThrough to communicate without removing the headset.

Call Management

Making and Initiating Calls

Steps to make calls via connected devices or the Hook button.

Handling Incoming and Active Calls

How to accept, reject, hold, and end calls, including LED indicators.

Advanced Call and Voice Features

Redialing and Voice Assistant

Redialing last number and activating voice assistant/voice dial.

Managing Multiple Calls

Handling simultaneous calls and accepting/rejecting a second incoming call.

Call Handling Scenarios

Managing Active and Incoming Calls

Scenarios for handling incoming calls with active calls, including hold, end, or reject options.

Advanced Call Switching and Teams Integration

Switching Between Active and Held Calls

How to toggle between active and held calls and end/switch calls.

Microsoft Teams and Cortana Setup

Connecting the headset and dongle for Microsoft Teams and Cortana usage.

Teams Notifications and Cortana Usage

Microsoft Teams Integration and Notifications

Using the headset with Teams, LED indications for notifications, and checking them.

Activating and Using Cortana

Steps to activate and use Microsoft Cortana via the headset and dongle.

Media Playback and Audio Cable Usage

Controlling Media Playback

How to play, pause, skip tracks, and fast-forward/rewind audio playback.

Using the Audio Cable Connection

Steps for connecting and disconnecting the audio cable for playback when Bluetooth is unavailable.

Battery Management

Charging the Headset Battery

Instructions for charging the headset via USB, including LED status indicators.

Checking Remaining Battery Power

Methods to check the headset's current battery level.

Headset Handling and Battery Monitoring

Storing, Transporting, and Range Awareness

How to store, transport, and understand behavior when leaving Bluetooth range.

Battery Status Indicators

Interpreting LED signals and voice prompts for battery level and low power.

Bluetooth Range and Reconnection

Understanding Bluetooth Range Limitations

Factors affecting Bluetooth range and how to re-establish connection.

Reconnecting Bluetooth Devices

Steps to reconnect the headset and dongle using the Hook or dongle buttons.

Bluetooth Disconnection and Voice Prompts

Disconnecting Bluetooth Connection

How to disconnect Bluetooth from the headset or dongle.

Managing Voice Prompts

Enabling or disabling voice prompts and hearing tones instead.

Product Maintenance and Firmware Updates

Replacing Ear Pads and Cleaning

Instructions for replacing ear pads and cleaning the headset.

Updating Headset Firmware

Steps to update the headset firmware using EPOS Connect software.

Dongle Firmware and Battery Service

Updating Dongle Firmware

Process for updating the firmware of the BTD 800 USB/USB-C dongle.

Battery Replacement and Troubleshooting

Information on battery replacement and initial troubleshooting for common issues.

Troubleshooting Common Issues

Connectivity and Audio Problems

Solutions for issues like no audio, dropouts, and connection failures.

Pairing and Power Issues

Troubleshooting steps for pairing failures, power problems, and device detection.

Advanced Troubleshooting and Reset

Resolving Teams and Prompt Issues

Solutions for Microsoft Teams not working and voice prompts being replaced by beeps.

Resetting Headset Pairing

Steps to clear the headset's pairing list and reset its Bluetooth connection.

Resetting Device Pairing and Specifications

Resetting Dongle Pairing

Instructions to clear the dongle's pairing list and reset its Bluetooth connection.

Headset General Specifications

Overview of general headset specifications like wearing style and color.

Detailed Headset Specifications

General and Connectivity Specs

Details on headset dimensions, weight, connectivity, profiles, and codecs.

Audio Performance and Battery Specs

Information on frequency response, SPL, battery life, and charging time.

Dongle Specifications

BTD 800 USB Dongle Details

Specifications for the BTD 800 USB dongle, including dimensions, weight, connectivity, and output.

BTD 800 USB-C Dongle Details

Specifications for the BTD 800 USB-C dongle, including dimensions, weight, connectivity, and output.

Product Information and Downloads

File Downloads and Manuals

Links to download the user manual and other related files.

Product References

Links to EPOS solutions, trademarks, and industry standards.

Related Documentation and Trademarks

Related User Manuals

List of other relevant user manuals for similar or complementary products.

Trademark Information

Lists of registered trademarks relevant to the product and its technology.

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