Sharp MX-C312 User Manual

8-27
TROUBLESHOOTING
Contents
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-28
• The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-29
• The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-29
• Transmission does not begin at the specified time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-29
PROBLEMS RELATED TO RECEPTION
• Printing does not take place after reception.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-30
• The received image is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-30
• The machine does not begin fax reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-30
PROBLEMS RELATED TO TELEPHONE
• Dialling is not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-31
• You cannot talk to the other party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-31
PROBLEMS RELATED TO AUDIBLE SIGNALS
• The volume is too low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-31
• No sound is heard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-31
PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS
• A one-touch individual key or group key cannot be stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-32
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . .8-32
• If you cannot find the item that you are looking for in the above table of contents, see "GENERAL PROBLEMS" (page
8-41).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
Caution:
When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch
or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be
lost.

Sharp MX-C312 Specifications

Power

power consumption	1.44 kW or less
power source	AC 100-127VAC, 60HZ, 12 AMPS

Copying Features

copy speed	31 ppm B&W/Color
first copy time	8.0 sec or less (B&W); 8.9 sec or less (color)
warm-up time	90 seconds or less

Scanning Features

scan speed	Up to 35 ipm (B&W or color)
optical resolution	600 dpi
output modes	600 dpi, 400 dpi, 300 dpi, 200 dpi, 100 dpi

Network Printing System

print resolution	1200 dpi, 600 dpi
print speed	31 pages per minute (Letter)
resident fonts	80 Outline Fonts

Inner Finisher

output capacity	Up to 280 sheets (Letter/Legal)
weight	Approx. 19.8 lbs
dimensions	18-2/3" (w) x 13-1/16" (d) x 6-3/16" (h)

Weight and Dimensions

weight	102 lbs
dimensions	22-3/64" x 17-1/4" x 28-7/64"