Sharp MX-C312 User Manual

8-48
TROUBLESHOOTING
Contents
OTHER PROBLEMS
The finisher does not
operate.
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Remove all remaining paper from the stapler compiler.
Does the following message appear in
the touch panel?
"Call for service. Code:xx-xx. Finisher
trouble."
*Letters and numbers appear in xx-xx.
Check the connection cable. Remove and then firmly
reinsert the connection cable, and restart the machine.
Stapling does not take
place.
Does a message appear instructing you
to check the staple unit?
Remove jammed staples.
☞ "REMOVING STAPLE JAMS" (page 8-13)
Does a message appear instructing you
to add staples?
Replace the staple cartridge. Do not forget to replace
the staple case.
☞ "REMOVING STAPLE JAMS" (page 8-13)
Stapling does not take
place.
Is a different width of paper mixed in? Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width. When copying, select [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
For the maximum number of sheets that can be stapled,
see "FINISHER SPECIFICATIONS
" (page 1-43)
Is a paper size that cannot be stapled
included in the print job?
For the paper sizes that can be stapled, see
"FINISHER SPECIFICATIONS
" (page 1-43)
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Stapling is not possible on labels, transparency film, or
envelopes. In addition, if "Disable Staple" is selected in the
user type, stapling will not be possible.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
The stapling position
is not correct.
Is the stapling position set correctly? Check the stapling position setting.
☞ 2. COPIER "OUTPUT" (page 2-34)
Problem Point to check Solution
Preview images or
thumbnail images do
not appear.
Are there a number of jobs waiting to be
executed?
Wait until several of the jobs have been executed.
The touch panel
screen is difficult to
view.
Is the display contrast properly
adjusted?
Touch the brightness adjustment key ( ) on the
system bar in the touch panel to adjust the brightness.
☞ 1. BEFORE USING THE MACHINE "SYSTEM
BAR" (page 1-13)
Problem Point to check Solution

Sharp MX-C312 Specifications

Power

power consumption	1.44 kW or less
power source	AC 100-127VAC, 60HZ, 12 AMPS

Copying Features

copy speed	31 ppm B&W/Color
first copy time	8.0 sec or less (B&W); 8.9 sec or less (color)
warm-up time	90 seconds or less

Scanning Features

scan speed	Up to 35 ipm (B&W or color)
optical resolution	600 dpi
output modes	600 dpi, 400 dpi, 300 dpi, 200 dpi, 100 dpi

Network Printing System

print resolution	1200 dpi, 600 dpi
print speed	31 pages per minute (Letter)
resident fonts	80 Outline Fonts

Inner Finisher

output capacity	Up to 280 sheets (Letter/Legal)
weight	Approx. 19.8 lbs
dimensions	18-2/3" (w) x 13-1/16" (d) x 6-3/16" (h)

Weight and Dimensions

weight	102 lbs
dimensions	22-3/64" x 17-1/4" x 28-7/64"