Diagnostics and messages
8.1 Diagnostics and messages
3RW44 soft starters
Manual, 03/2017, NEB535219502000/RS-AB/008
143
Phase failure L3 x
Phase L3 is missing or fails/collapses when the motor is in
operation.
Tripped as a result of a dip in the permissible rated operational voltage
> 15 % for > 100 ms during the startup process or > 200 ms in bypass
mode.
Connect L3 or rectify the voltage dip.
A motor that is not powerful enough is connected and the
fault occurs as soon as a switchover is made to bypass mode.
Set the correct rated operational current for the connected
motor or set it to the minimum value (if the motor current is less than
10 % of the set I
e
, the motor cannot be operated with this starter).
: Starter used in IT system with ground-fault monitoring
3RW44, product version < *E06* and the PROFIBUS DP
communication module must not be used in this network configuration.
Replace starter with 3RW44, product version ≥ *E07*. Here,
use in combination with the PROFIBUS DP communication module is
admissible. However, the phase voltage values (UL-N) and phase-to-
phase voltage values (UL-L) may be displayed incorrectly on the
measured value display of the 3RW44.
Missing load phase T1 x Motor phase T1 is not connected.
Remedy: Connect the motor properly.
Missing load phase T2 x Motor phase T2 is not connected.
Connect the motor properly.
Missing load phase T3 x Motor phase T3 is not connected.
Remedy: Connect the motor properly.
Supply voltage below 75 % x Control supply voltage is less than 75% of the required rated voltage for
more than 100 ms (voltage failure, voltage dip, incorrect control supply
voltage).
Remedy: Check the control supply voltage.
Supply voltage below 85% x Control supply voltage is less than 85 % of the required rated voltage
for more than 2 s (voltage failure, voltage dip).
Remedy: Check the control supply voltage.
Supply voltage above 110% x Control supply voltage is more than 110 % of the required rated voltage
for more than 2 s (voltage peaks, incorrect control supply voltage).
Remedy: Check the control supply voltage.
Current unbalance exceeded x x The phase currents are asymmetrical (unbalanced load). Message is
output when the asymmetry is greater than the set limit (parameter:
Current asymmetry limit value).
Remedy: Check the load or modify the parameter value.
Thermal motor model overload x x x The thermal motor model has tripped. After an overload trip, restarting
is inhibited until the recovery time has elapsed.
in the event of unwanted tripping:
• Check whether the motor's rated operational current I
e
is set
correctly, or
• Change the CLASS setting, or
• Possibly reduce the switching frequency, or
• Deactivate the motor protection (CLASS OFF)