Name: Siemens optiPoint 500 basic
Brand: Siemens
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Siemens Communications

Hofmannstr. 51 • D-81359 München

Ref. No.: A31003-H1012-C121-10-7619

Subject to availability. Right of modification reserved.

14.08.2006

www.siemens.com/hipath

The information provided in this document contains merely general de-

scriptions or characteristics of performance which in case of actual use

do not always apply as described or which may change as a result of fur-

ther development of the products.

An obligation to provide the respective characteristics shall only exist if

expressly agreed in the terms of contract.

The trademarks used are owned by Siemens AG or their respective own-

ers.

Before You Begin2
- Important Notes2
- Marks3
- Table of Contents4
Basic Operating Instructions9
- Optipoint 500 Economy/Basic/Standard Control Panel9
- Optipoint 500 Advance Control Panel with Optipoint Key Modules10
- How to Use These Operating Instructions11
  - Screen Displays11
- Accessing Functions12
- Functions You Can Use13
  - Basic and Enhanced Functions13
  - Additional Team and Executive/Secretary Functions13
- Using the Telephone Efficiently13
Making Calls - Basic Functions14
- Answering Calls14
  - Answering a Call with the Handset14
  - Answering a Call with the Speaker (Speakerphone Mode)14
- Switching to Speakerphone Mode15
- Switching to the Handset15
- Open Listening in the Room During a Call16
- Making Calls17
  - Off-Hook Dialing17
  - On-Hook Dialing17
- Ending the Call17
- Redialing a Number18
- Turning the Microphone on and off19
- Calling a Second Party (Consultation Hold)20
  - Switching to the Party on Hold (Toggle)20
  - Transferring a Call21
- Call Forwarding22
- Using Callback25
- Saving Repertory Dialing Numbers on a Key27
  - Using Repertory Dialing Keys28
- Telephone Settings29
Making Calls - Convenience Functions32
- Answering Calls32
- Dialing/Making Calls37
- During a Call50
- If You Cannot Reach a Destination60
  - Call Waiting (Camp-On)60
  - Busy Override - Joining a Call in Progress60
- Using Night Answer61
Saving Functions, Procedures and Appointments62
- Assigning Functions to Keys62
- Assigning a Procedure (Operating Steps) to a Key66
- Appointments Function68
  - Saving Appointments68
  - Using Timed Reminders69
Displaying and Assigning Call Charges70
- Displaying Call Charges (Not for U.S.)70
- Displaying Call Charges for Another Telephone (Not for U.S.)71
- Dialing with Call Charge Assignment72
Private Sphere/Security73
- Turning Ringer Cutoff on and off73
- Turning Do Not Disturb on and off73
- Caller ID Suppression74
- Silent Monitor74
- Monitoring a Room75
- Trace Call: Identifying Anonymous Callers (Not for U.S.)76
- Locking the Telephone to Prevent Unauthorized Use77
- Locking Another Telephone to Prevent Unauthorized Use78
- Saving Your PIN79
Using Other Functions80
- Sending a Message80
- Leaving an Advisory Message82
  - Deleting Advisory Messages82
- Display Number of Waiting Calls and Overload Indication83
- Using Another Telephone Like Your Own for a Call84
- Change Call Number (Relocate)85
- Fax Details and Message on Answering Machine86
- Resetting Services and Functions (System-Wide Cancellation for a Telephone)86
- Activating Functions for Another Telephone87
- Using System Functions from the Outside (DISA: Direct Inward System Access)88
- Using Functions in ISDN Via Code Dialing (Keypad Dialing)90
- Controlling Connected Computers or Other Programs and Telephone Data Service (Not for Hipath 500))91
- Communicating with PC Applications over a CSTA Interface92
- Controlling Relays (Not for Hipath 500)93
- Sensors (Hipath 3300/3350/3500/3550 Only)93
- Radio Paging (Not for U.S., Not for Hipath 500)94
Using Other Team Functions95
- Turning Group Call on and off95
- Accepting a Call for Another Member of Your Team98
- Activating and Deactivating a Ringing Group99
- Uniform Call Distribution (UCD)100
Team and Executive/Secretary102
Functions with Trunk Keys102
- Using Trunk Keys102
- Forwarding Calls on Lines105
- Using DSS Keys107
  - Using DSS Keys to Answer Calls107
  - Calling a Team Member Directly107
- Transferring a Call in Progress108
- Accepting a Call for Another Team Member108
- Joining or Leaving a Group Call (Not for the Executive Telephone in an Executive/Secretary Team)108
- Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group)109
Testing the Telephone110
- Testing the Telephone Functions110
- Checking the Key Assignment110
Special Functions in the LAN111
(Not for Hipath 500)111
- Leaving a Hunt Group/Group Call111
- Transferring Call Forwarding112
- Using Night Answer113
- Activating and Deactivating a Ringing Group114
- Controlling Relays115
- Opening the Door116
Advanced Options for Telephone Operation117
- Terminal Mode - Optipoint Application Module117
- Entering Text Via the Keypad119
Different Displays in a Hipath 4000 Environment120
(Not for Hipath 500)120
- Feature120
- Change Speed Dial121
- Function121
- Menu121
Labeling, Documentation122
- Labeling Key Fields122
- Attaching a Station Number Label123
- Documentation123
- Accessories124
Fixing Problems125
- Telephone Maintenance125
- Troubleshooting125
- Responding to Error Messages on the Screen126
- Contacts for Resolving Problems127
Index128
Overview of Functions/Codes (Alphabetical)133
- Caller List133
- Ringing Group on136
- Ringer Cutoff on136
- Prog. Feature Key136
- Temporary Phone137
- Timed Reminder on137
FCC and Industry Canada Compliance138
- FCC Certification and Requirements138
- Equipment Attachment Limitations140

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