Functions used when receiving calls
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Step by step
Example:
– The caller hears a message or music while waiting
for an answer.
Example: "Hello. All our attendants are busy at
the moment. Please hold the line".
– The caller may leave a message after the greeting.
Example: “The person you are calling is not avail-
able at the moment". Please leave your message
after the tone.
Mailbox greeting configuration
If the support technician has not already configured
your personal voice mailbox.
Required: Voice mailbox configuration has been autho-
rized by the system’s support technician.
kmd Enter the code for "Entry voice mail" (default = 790)
p Enter the password for the mailbox (default = 1234).
w s Wait for the voice mail to answer the call.
Follow the voice mail prompts to make your selections.
When a call to an extension is forwarded to an
EVM mailbox (call forward no answer or busy) a
message is played, explaining why the call is be-
ing forwarded.
These messages are played before the greeting
message and cannot be overwritten.
Messages:
• Call forwarding - Busy after call forwarding no
answer: "User’s connection is busy at the mo-
ment".
• Call forward no answer: "The user you are
calling is not answering".
It is recommended that you change the pass-
word after accessing your mailbox for the first
time.
Only numbers are allowed (0-9). Do not use
"1234" or "0000" .
If you forgot your password, please inform your
support technician so that the default setting can
be reset.
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