Siemens Simatic series User Manual

Technical support
A.2 Troubleshooting
SIMATIC IPC547G
Operating Instructions, 04/2020, A5E49948632-AA
173
Problem
Cause
Remedy
USB device not responding USB ports are deactivated in the
BIOS Setup
Use a different USB port or activate the port.
Operating system does not support
XHCI
Activate the "PS/2 Emulation" setup parameter in the
"Advanced > USB Configuration" menu of the BIOS
Setup.
USB-2.0/3.0 device connected
although USB-2.0/3.0 is deactivat-
ed
Activate the USB.
Operating system does not support
the USB interfaces
• Activate the "Legacy USB Support" setup pa-
rameter in the "Advanced > USB Configuration"
menu of the BIOS Setup.
• For other devices, you need the USB device
drivers for the required operating system.
DVD drive does not open The device is switched off or the
open/close button is disabled by a
software application.
Emergency removal of the data medium:
1. Switch off the device.
2. Insert a pointed object such as a straightened
paper clip into the emergency eject opening of
the drive and press gently until the front loader
opens.
3. Use your hand to pull the loader out further.

Siemens Simatic series Specifications

General

Processor	Intel Core i3, Core i5, Core i7
Operating System	Windows 10 IoT Enterprise, Linux
Storage	SSD, HDD
Interfaces	Ethernet, USB, RS-232/485
Ports	Ethernet, USB, Serial
Mounting	DIN rail, wall
Protection Class	IP65
Graphics	Integrated Intel HD Graphics
Expansion Slots	PCIe
Power Supply	24V DC or 100-240V AC
Operating Temperature	0°C to 50°C (depending on model)