12/2008 2 Maschine information
2.5 Remote access
© Siemens AG 2008 All Rights Reserved
ePS Network Services, Function Manual (FH) - Release 12/2008
2-75
Fig. 2-46:
Control is transferred to "Service employee 2" for the current desktop control
function. He or she can now take over control by clicking on the desktop of the
machine control with the mouse.
"Service employee 2" can execute the following functions:
• Operate the machine control
• End desktop control
• Exit a service session
Transferring desktop control back from "service technician 2" (Support Assist)
"Service technician 1" can regain control. To transfer control, click the "Sharing"
button in the top right-hand corner of the Desktop Sharing window and select
"Allow to Control Remotely".
Click on the "Support Assist" participant and control is passed back to you.
Fig. 2-47:
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