12/2008 4 Organizational tasks
4.2 Service cases
© Siemens AG 2008 All Rights Reserved
ePS Network Services, Function Manual (FH) - Release 12/2008
4-181
Field Content Type
Date from/to The service cases to be displayed can be
limited to within a freely definable time
window. For this purpose, the time frame is
limited by entering dates (inclusive) between
which service cases should be displayed. In
addition, other filters will take effect.
SELECTION
(month)
INPUT
(Day:
between 1
and 31; year:
between
1994 and
20xx)
4.2.2 Service cases – Detailed view
Description of functions
A service case can be accessed by either opening one from the overview list of
existing service cases, or creating a new one in the service cases menu in the
organizational tasks.
It is not necessary for a machine to be selected for the purpose of opening an
existing service case. In order to create a new service case, ePS Network Services
asks the user to select a machine, and automatically opens the machine selection
list for this purpose.
Fig. 4-6: Creating a new service case (detailed view)