Error messages and troubleshooting
8
8.1 Repair
Note
Unnecessary costs for repairs
Please only return faulty load cells to our repair center accompanied by an accurate description
of the fault. This simplies the diagnostics.
8.2 Error messages
Rated load exceeded
If load cells are loaded beyond their rated load, this can result in an error message in the
weighing module.
When step changes in load cannot be excluded during measuring, for example, due to
application of a load in free fall, appropriate precautions to avoid damage to the load cell must
be made, e.g. by using elastomer bearings or load cells dimensioned for higher rated loads.
Wire break
The weighing module reports a wire break if the jumpers are not installed in load cells with four-
wire technology. For details, see section Connecting up (Page 29).
8.3 Checking the mechanical and electrical conguration
In the case of faulty measurements, check the following:
• Do any force bypasses exist, e.g. due to cables, pipes or guides, that generate forces in the
measuring direction?
• Are there any other disturbances due to soiling or thermal expansion?
• Have all load cells been correctly aligned horizontally and at the same height?
• Has moisture penetrated the junction box?
• Are the cables connected correctly?
• Are the cables damaged?
SIWAREX WL200
Operating Instructions, 12/2021, A5E02199611B-13 45
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