Technical Support
In order to streamline support requests and better serve our customers, at Simoco we
utilize a support ticket system. Every support request is assigned a unique ticket
number, which customers can use to track the progress and responses online. For
reference, Simoco provide complete archives and history of all customer support
requests. In order to use the support ticket system, a valid email address is required.
A link to the online Simoco Wireless Solutions Support Centre Ticket Tracking system
is provided below:
https://www.simocowirelesssolutions.com/support/
If you still require further technical assistance after raising a support ticket, please
contact us via the email addresses or via the Technical Support Helpline numbers
below.
Technical Support Email Addresses
Simoco EMEA: techsupport@simocowirelesssolutions.com
Simoco Australasia: inquiry.aus@simocowirelesssolutions.com
Simoco Americas: techsupport@simocowirelesssolutions.com
Technical Support Helplines
Simoco UK and US
UK: 08717 411 040
International: +44 (0) 1332 375 671
Australia
Australia: 1300 363 607
International: +61 3 9730 3999
Document Number: TNM-U-E-0145 Issue: 1.0 Page 42
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