9 Parts List / Ordering Parts / Returns
60 Minilab man-CH-PVF-C-V17-2
• A Safety Data Sheet (SDS) must accompany material that is sent
to Simpson Technologies for testing purposes. Simpson
Technologies Corporation will NOT authorize the return of
hazardous materials.
RETURN PROCEDURE:
• The customer must obtain a Return Material Authorization
Number (RMA#) from Simpson Technologies prior to
returning the goods.
• To obtain an RMA#, the customer should contact the customer
service department by phone, fax, or e-mail to
service@simpsongroup.com
. The material being returned must be
identified and the reason for its return clearly specified. Once
approved for return, Simpson Technologies will issue the customer
an RMA form to be included with the shipment and with instructions
on where and how to ship the goods.
• All returned goods are to be shipped with transportation charges
PREPAID, unless otherwise agreed when the RMA# is assigned. If
it has been predetermined that return goods are to be shipped
COLLECT, Simpson Technologies will specify the desired routing.
• All returned shipments will be subject to inspection upon arrival at
Simpson Technologies.
• Material returned without an RMA# may be refused and returned
at customer's expense.
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