Parts List / Ordering Parts / Returns 9
man-CH-PVF-C-V17-2 Minilab 59
Tensile Strength Measuring Device (PZV/M)
High Pressure Measuring Device (PHD/M)
9.2 Ordering Replacement / Spare Parts
The source of replacement parts for your Simpson Analytics
equipment is just as important as the make of the equipment you
purchase. ALWAYS order parts for your Simpson Analytics
equipment directly from Simpson Technologies. To find the Simpson
office closest to you please visit us on the internet at
www.simpsongroup.com
on the “Contact” page.
Contact our sales department to obtain a quotation on replacement
parts or service. Please always include the equipment serial number,
the description of the part, and the part number. Your Simpson
Technologies sales team representative will provide you with a quote
on the items with current price and delivery times. When ordering,
please always refer to the quote number on your order.
To arrange for calibration support or repair assistance please contact
our customer service department at service@simpsongroup.com
.
9.3 Return Goods Policy
Simpson Technologies Corporation strives to provide their customers
with maximum follow up support and, in order to offer the most
practical flexibility, the following conditions apply to returned goods.
Adherence to these procedures will assure the most prompt and
efficient service.
RETURNS WILL BE CONSIDERED IN THE FOLLOWING
SITUATIONS:
• Products ordered in error by customer (subject to a restocking
charge).
• Incorrect or defective products shipped to customer.
• The return of existing products for factory repair or upgrade.
• Products ordered correctly but which are unwanted or unsuitable
(subject to a restocking charge).
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