SMART Board 6065 - Page 42

CHAPTER 7
TROUBLESHOOTING YOUR INTERACTIVEFLATPANEL
34 smarttech.com/kb/170642
Symptom Causes Solution
The image is unstable or
unfocused.
The video connection is
loose.
Secure the video cable to both your
computer and your interactive flat
panel.
You have a poor quality
video cable.
Replace your video cable with a
better quality video cable.
You connected two video
cables together.
Replace your two cables with one
longer cable.
OR
Move your computer so that it’s
within a single cable length of your
interactive flat panel.
Your computer’s video
display card is defective.
Connect a different computer to your
interactive flat panel. If this improves
the image quality, consider replacing
the video card in the original
computer.
The image is too light, too
dark or has poor image
quality.
You might have incorrect
video settings.
Adjust the Picture options (see
Picture on page40).
There is a persistent image
on the screen.
An image was displayed
for too long.
l
Turn off your interactive flat
panel and leave it turned off for
as long as the image was on the
screen.
l
Use a screen saver to prevent
persistent images.
Other display quality issues Return all on-screen display menu
settings to their default values (see
page42).