Chapter 2
Installing the display
smarttech.com/kb/171555 21
Dealing with cracked, chipped, or shattered glass
The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand
impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break
into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or
chip to become worse, possibly causing the glass to shatter. See the knowledge base article, Shattered
glass on an interactive display, for information about conditions that can cause the display’s glass to shatter
even when it’s not in use.
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART
authorized repair center. If the display’s glass shatters, carefully clean up the area and have the display
repaired or replaced.
WARNING
For safety and to prevent further damage, do not continue to install or use the display if its glass is
cracked, chipped or shattered.
Saving the original packaging
Save the original packaging and repack the display with as much of it as possible if you ever need to move
the display after installation. This packaging was designed to provide the best possible protection against
shock and vibration.
NOTE
If the original packaging isn’t available, you can purchase the same packaging directly from your
authorized SMART reseller (smarttech.com/where).
CAUTION
Move the display only in the original packaging or replacement packaging purchased from your
authorized SMART reseller. Moving the display without correct packaging can lead to product damage
and voids the warranty.
Installing the display on a wall
Typically, you install the display on a wall in a classroom or meeting space.
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