Troubleshooting
Troubleshooting
1 1.1
11.2
The fault reported by the diagnostic cable
can be one or multiple faults, and indicator
will cycle indicates them.
The indicating period of a fault does not
exceed 15 seconds. During the indicating
cycle, pay attention to whether multiple
faults are being indicated.
CAUTION
Cold Weather
The cold weather will not permanently affect
battery capacity of Light Bee electric motorcycle.
However, riders may find the motorcycle's range
and power reduced as cold temperature may
impact on the amount of power the battery pack
can release.
Therefore, when used in an environment below
0°C（32℉） compared to an environment at 25°C
（77℉）, the Light Bee electric motorcycle may
temporarily reduce its range by about 30%.
In extreme cold weather, the Light Bee electric
motorcycle may also temporarily reduce power
and fail to reach top speed.
It is not recommended to ride the motorcycle
when temperature is extremely low. If so, the
battery pack must be placed at ambient tempera-
tures above 0°C（32℉）when charging. The
battery management system (BMS) of Light Bee
electric motorcycle does not allow the battery
pack to discharge below -20°C（-4℉）, which is
strictly limited by the battery manufacture.
Light Bee Electric Motorcycle
Troubleshooting
Diagnostic Cable Usage
Temperature Precautions
All Light Bee electric motorcycles are carefully
inspected before delivery. Even the Light Bee
electric motorcycle is carefully inspected, some
technical problems might occur occasionally. The
following information provides guidelines to help
you identify problems and do the basic repairing
or maintenance. If you are unable to solve the
problem by yourself, please contact the local
authorized Surron dealer at your convenience. If
there is no dealer in your area, please reach out to
Surron after-sales service team.
1. Prop up the body of the motorcycle with a lift
stand so that the rear wheel is suspended.
2. Open the battery compartment cover, refer to
page 6.2.
3. Find the corresponding plug near the main
power switch and connect the diagnostic cable to
the plug.
4. Insert the key and power on the motorcycle,
twist the throttle.
5. Observe and record the flashing interval and
number of flashes on the diagnostic cable indica-
tor. Refer to page 11.7 “Error Code & Fault List”.
The diagnostic cable indicator flashes for a long
time at an interval of 2 seconds, it flashes for a
short time at an interval of 0.5 second. The long
time flash code is 10, the short time flash code is 1,
and the cumulative total is the current error code.
(For example, twice long time flashes plus once
short time flash corresponds to 10+10+1, the error
code is the sum of 10+10+1=21.)
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