Surron LIGHT BEE X - Fault List

Troubleshooting Troubleshooting
11.7
11.8
Error Code & Fault List
Error Code Error Description Troubleshooting
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Running normally
Controller MOS failure
Controller hardware over current
Controller firmware over current
Motor missing phase, running stuck
Motor position sensor (Hall sensor) failure
Locked rotor protection
Controller over temperature, power limited
Controller level 2 over temperature
Motor over temperature, power limited
Motor level 2 over temperature
Main cable level 2 over voltage
Main cable level 2 under voltage
Throttle open protection
Throttle failure/throttle signal error
Brake signal triggered
Motor temperature sensor failure
/
Contact manufacturer or authorized dealer
Vehicle power limit use
Tum OFF the key switch and back to ON again
Check whether the motor phase cable connection is loose
Contact manufacturer or authorized dealer
Check whether the motor is blocked
Vehicle power level 1 limit use
Stop riding and wait for the temperature cool down
Vehicle power level 1 limit use
Stop riding and wait for the temperature cool down
Regenerative braking OFF
Charge the battery pack
Check if the throttle is unable to return to
idle position or throttle cable is short circuited
Check if the throttle cable is short circuited or broken
Check if the brake switch is short circuited
Contact manufacturer or authorized dealer
Error Code Error Description Troubleshooting
18
19
20
21
22
23
24
25
26
27
28
29
30
31&32
33
34
35
Discharging MOS failure
Battery temperature sensor failure
Battery discharging level 2 over temperature
Controller sampling error
Side stand switch triggered
Tilt switch triggered
Key switch power lost protection
Battery level 1 under voltage, power limited
Charging MOS level 2 over temperature
Battery communication failure
Battery level 2 under voltage
Battery level 2 low temperature
Battery level 1 over temperature, power limited
Controller-Battery communication failure
Battery level too low
Battery cell level 2 low charging temperature
Battery level 3 over current
Contact manufacturer or authorized dealer
Contact manufacturer or authorized dealer
Stop riding and wait for the temperature cool down
Contact manufacturer or authorized dealer
Check if the side stand is down
Turn the key switch OFF and back ON/Check tilt switch
Check key switch and controller connection
Charge the battery pack
Stop charging, contact manufacturer or authorized dealer
Check vehicle communication circuits
Charge the battery pack
Use after the battery temperature rises
Stop riding and wait for the temperature cool down
Check vehicle communication circuits
Charge the battery pack
Stop charging until the battery temperature rises
Check if the power systems is blocked/damaged