Notices
Copyright
Copyright © 2012 Symmetricom, Inc.
All rights reserved.
Due to continued product development this information may change without notice. If you
find any errors in the documentation, please report them to us in writing. Symmetricom, Inc.
does not warrant that this document is error-free.
LimitedProductWarranty
Hardware and embedded software – Depending on the product, for a period of one, or two
years from date of shipment by Symmetricom, Symmetricom warrants that all Products shall
be free from defects in design, material, and workmanship; shall conform to and perform in
accordance with Symmetricom's published specifications, if any; shall be free and clear of
any liens and encumbrances; and shall have good and valid title. This warranty will survive
inspection, acceptance, and payment by Buyer. Symmetricom does not warrant that the
operation of such Products will be uninterrupted or error free. This warranty does not cover
failures caused by acts of God, electrical or environmental conditions; abuse, negligence,
accident, loss or damage in transit; or improper site preparation.
This warranty shall be null and void in the event (i) Buyer or any third party attempts repair of
the goods without Symmetricom’s advance written authorization, or (ii) defects are the result
of improper or inadequate maintenance by Buyer or third party; (iii) of damage to said goods
by Buyer or third party-supplied software, interfacing or supplies; (iv) of improper use (includ-
ing termination of non-certified third party equipment on Symmetricom’s proprietary inter-
faces and operation outside of the product's specifications) by Buyer or third party; or (v) the
goods are shipped to any country other than that originally specified in the Buyer's purchase
order.
Goods not meeting the foregoing warranty will be repaired or replaced, at Symmetricom’s
option, upon return to Symmetricom’s factory freight prepaid; provided, however that Buyer
has first obtained a return materials authorization number ("RMA Number") from Sym-
metricom authorizing such return. The RMA Number shall be placed on the exterior pack-
aging of all returns. Symmetricom will pay shipping costs to return repaired or replacement
goods to Buyer.
Symmetricom reserves the right to disallow a warranty claim following an inspection of
returned product. When a warranty claim is questioned or disallowed, Symmetricom will con-
tact Buyer by telephone or in writing to resolve the problem.
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