To ensure that Model Y provides you with the best ownership
experience possible in harsh cold weather conditions, follow
these best practices.
Before Driving
When snow and ice accumulate on your vehicle, moving
parts, such as the door handles, windows, mirrors, and
wipers can freeze in place. To achieve maximum range and
performance, it is helpful to warm the cabin and Battery
before driving. There are several ways to do so:
•
Touch Controls > Schedule (also available on both the
charging and climate control screens) to set a time when
you want your vehicle to be ready to drive (see Scheduled
Precondition and Charge on page 165).
•
In the mobile app, navigate to Climate to customize the
temperature at which you want to heat the cabin. This also
warms the high voltage Battery as needed.
•
In the mobile app, navigate to Climate > Defrost Car to
melt snow, ice, and frost on the windshield, charge port,
windows, and mirrors. This also warms the high voltage
Battery as needed.
NOTE: Tesla recommends activating climate settings at
least 30-45 minutes before departure (see
Operating
Climate Controls on page 133). Preconditioning times
depend on outside temperature and other factors. The
mobile app will notify you once your vehicle has reached
the desired preconditioning temperature.
Charge Port
If your charge port latch freezes in place and a charging cable
becomes stuck in the charge port, touch Controls > Service >
Inlet Heater. If this does not work after several minutes, try
manually releasing the charge cable. See
Manually Releasing
Charge Cable on page 163.
In extremely cold weather or icy conditions, it is possible that
your charge port latch may freeze in place.
In these weather
conditions, you can thaw ice on the charge port latch so the
charge cable can be removed and inserted. To do so, enable
Defrost Car using the mobile app.
You can also prevent the occurrence of a charge port latch
freezing in place by using the Schedule settings (see
Scheduled Precondition and Charge on page 165).
NOTE: If your charge port latch is frozen in place, it may not
lock the charging cable in place when inserted, but it can still
charge at a slow AC rate even if the latch is not engaged.
Charging
By using Trip Planner (if available) to navigate to a Tesla
charging location, Model Y pre-heats the high voltage
Battery to ensure when you arrive at the charger, the
temperature of the Battery is optimal and ready to charge.
This reduces the amount of time it takes to charge. See (see
Trip Planner on page 148).
NOTE: Tesla recommends using Trip Planner to navigate to a
charging location for at least 30-45 minutes before arrival to
ensure optimal Battery temperature and charging conditions.
If the drive to the charging location is less than 30-45
minutes, consider preconditioning the Battery before driving
(see Before Driving on page 140).
NOTE: The thermal system may produce steam under certain
conditions for vehicles equipped with a heat pump (to
determine if your vehicle has a heat pump, touch Controls >
Software > Additional Vehicle Information). For example,
odorless steam can come from the front of your vehicle while
charging at a Supercharger in cold temperature. This is
normal and not a cause for concern.
Windows
In the mobile app, go to Climate and select Defrost Car,
which helps melt snow, ice, and frost on the windshield,
windows, and mirrors.
In cold temperatures, Model Y automatically makes a slight
adjustment to the position of the windows to make it easier to
open doors.
NOTE: Always connect to an external, low voltage power
supply before opening a door when the vehicle has no power
to avoid breaking a window.
Use the mobile app to schedule a service appointment for
Tesla to provide hydrophobic coating to the side and rear
windows (not the front windshield) for a nominal fee.
Doors
In severe winter conditions, ice buildup can make it more
difficult to open door handles. You can use the mobile app to
pop open the driver door in this situation.
1.
In the mobile app, touch and hold any of the four quick
control buttons and follow the instructions to customize
quick controls with Unlatch Door.
2.
When you are next to your car, touch Unlatch Door to pop
open the driver door.
Removing Ice From Door Handle
In severe winter conditions, ice buildup within the door
handle can prevent the door handle from opening. The
process for freeing a Model Y door handle is slightly different
than others to remove ice buildup.
Cold Weather Best Practices
140 MODEL Y Owner's Manual
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