Opening the Hood with No Power
In the unlikely event that Model Y has no low voltage power,
you will be unable to open the front trunk using the
touchscreen , key fob, or mobile app. To open the front trunk
in this situation:
NOTE: The following steps do not open the front trunk if
Model Y is locked and has low voltage power.
1. Locate an external low voltage power supply (such as a
portable jump starter).
2. Release the tow eye cover by pressing firmly on the top
right perimeter of the cover until it pivots inward, then
gently pulling the raised section toward you.
NOTE: Depending on production date, either the positive
or negative terminal may be attached to the tow eye
cover.
3. Pull the two wires out of the tow eye opening to expose
both terminals.
4.
Connect the low voltage power supply's red positive (+)
cable to the red positive (+) terminal.
5.
Connect the low voltage power supply's black negative (-)
cable to the black negative (-) terminal.
NOTE: Applying external low voltage power to these
terminals only releases the hood latches. You cannot
charge the
low voltage battery using these terminals. Do
not leave the low voltage power cables connected to the
terminals for more than 30 seconds – remove from the
vehicle's terminals as soon as the hood unlatches.
6.
Turn on the external power supply (refer to the
manufacturer’s instructions). The hood latches are
immediately released and you can now open the hood to
access the front trunk area.
Opening the Hood with No Power
212 MODEL Y Owner's Manual
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