CAUTION: It is your responsibility to monitor the state
of the high voltage Battery and the remaining range of
your vehicle. Do not assume that there is any range
available when the range displayed on the touchscreen
is at 0 km (or 0%). Damage to the low voltage battery
due to running out of range is not covered by the
warranty.
NOTE: In the unlikely event your vehicle runs out of range
while driving, pull over when safe to do so and contact Tesla
Roadside Assistance on page 210 or your preferred tow
provider.
If Model Y runs out of range, the low voltage battery is no
longer supported – and when
low voltage is not supported,
the vehicle cannot charge. Therefore, the low voltage battery
must be supported by an external power supply to allow you
to charge the High Voltage (HV) Battery. Once the vehicle
begins charging, the external power supply is no longer
required.
In the case of running out of range away from a charger, the
tow provider should transport Model Y to the nearest
charging station and unload the vehicle within the charging
cable's reach. Once the vehicle is positioned next to a
charger, follow these instructions:
NOTE: If the vehicle is being transported to a charger, make
sure the tow provider does not leave until confirming that the
vehicle's high voltage Battery is successfully charging.
1. Jump start the low voltage system (see Jump Starting on
page 214). The low voltage battery must be jump started
to support the high voltage Battery.
2. Wait a few minutes. Once the touchscreen powers on,
plug the charge cable into
Model Y to begin charging the
high voltage Battery.
3. When Model Y begins to charge, disconnect the external
power supply from the low voltage battery.
Before transporting to a non-Tesla charger, ensure your
vehicle is equipped with an adapter that accommodates the
specific type of charging station you will be using. Even at a
non-Tesla charger, you will need to jump start the low voltage
system before you can begin charging.
CAUTION: Always ensure Model Y has enough range
for your drive, or for being stored for an extended
period. Do not rely on the range estimates displayed on
the touchscreen or mobile app as range can decrease
faster than projected due to ambient temperature,
driving habits, wind, vehicle settings (such as Sentry
Mode), etc.
NOTE: Towing your vehicle as a result of running out of range
is not covered by the warranty.
Running Out of Range
211In Case of Emergency
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