Wi-Fi is available as a data connection method and is often
faster than cellular data networks. Connecting to Wi-Fi is
especially useful in areas with limited or no cellular
connectivity. To ensure fast, reliable delivery of software and
map updates, Tesla recommends leaving Model Y connected
to a Wi-Fi network whenever possible (for example, when
parked at home).
To connect to a Wi-Fi network:
1.
Touch Controls > Wi-Fi. Model Y begins to scan and
display detected Wi-Fi networks that are within range.
NOTE: If a known Wi-Fi network does not appear in the
list, move Model Y closer to the access point or consider
using a range extender.
NOTE: When connecting to a 5GHz network (if available),
check which channels are supported in your region.
5GHz Network Channels Supported
36-48 52-64 100-140 149-165
✓ ✓ ✓ ✓
2. Find and tap the Wi-Fi network you want to use in
Searching for Wi-Fi Networks or add it manually in Add
Wi-Fi Networks, enter the password (if necessary), then
touch Confirm. When successfully connected, the Wi-Fi
network shows in Known Wi-Fi Networks along with a
green check. Whenever the network is within range,
Model Y connects to it automatically.
NOTE: Model Y does not currently support connections to
captive Wi-Fi networks (a captive Wi-Fi, commonly used
by public hotspots, requires you to access a custom web
portal and agree to terms of service prior to allowing you
to log in).
NOTE: If more than one previously connected network is
within range,
Model Y connects to the one most recently
used.
NOTE: At Tesla Service Centers, Model Y automatically
connects to the Tesla Service Wi-Fi network.
Diagnostics
Diagnostics offers more information on your Wi-Fi
connection, as well as connection improvement tips. To
access, navigate to Wi-Fi > Diagnostics or find it below the
progress bar while a software update downloads or installs.
Hotspots
Instead of a Wi-Fi network, you can also use a mobile hotspot
(subject to fees and restrictions of your carrier). After
connecting to your hotspot, select Remain Connected in
Drive, if you want to keep the connection active while you are
driving.
Troubleshooting Tips
If your vehicle's Wi-Fi connection is slow or it fails to
connect, try these tips.
•
On the touchscreen, check the number of Wi-Fi icon bars
(signal strength). If the bars are low, consider adding a
Wi-Fi access point closer to the vehicle to improve the
signal.
• Restart the touchscreen (see Restarting the Touchscreen
on page 9).
•
Remove the Wi-Fi connection and reconnect. Touch
Controls > Wi-Fi, select your network and Forget Network
then reconnect by touching your network in Known
Networks.
•
Try a different Wi-Fi network.
Wi-Fi
58 MODEL Y Owner's Manual
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