CC_a001
Unable to charge - Insufficient grounding
Proper wiring or outlet grounding must be verified
What this alert means:
No ground connection detected in the Wall Connector.
What to do:
Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your electrician should ensure there
is proper grounding at your circuit breaker or power distribution box and also ensure that appropriate connections are made to
the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CC_a002
Unable to charge - Insufficient grounding
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the
circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the
Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a003
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the
circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the
Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a004
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
Troubleshooting Alerts
224 MODEL Y Owner's Manual
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