Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheVolumeMixeratminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixercontrolatminimum.
Toturnoffthesoundcompletely,gototheVolumeMixerbyclickingthespeakericoninthetaskbar,
thenclickMixer.ClicktheMuteSpeakericon.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesoundintheMULTI-STREAMmodeatRealtekHDAudioManager.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.OpenControlPanel.ClickHardwareandSound.
2.ClicktheRealtekHDAudioManagericon.TheRealtekHDAudioManagerwindowopens.
3.Lookatthetabsofplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbe
automaticallysetasthedefaultdevice,andtheheadphonetabiconwillbechecked.
4.Tosetadifferentdeviceasthedefault,clickthespeakertab.ClicktheSetDefaultDevicedrop
downlistbox.SelectSetDefaultDevice.Thatspeakertabiconwillnowhaveacheckmark.
5.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Ensurethatsound
comesfromthespeakers.
Fordetails,refertothehelpinformationsystemforRealtekHDAudioManager.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,referto“Usingthefingerprintreader”onpage52.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Thebuilt-inbatterycannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbuilt-inbattery.
Ifthebuilt-inbatterycannotbefullychargedin24hours,callLenovoCustomerServiceCentertohave
itserviced.
•Problem:Yourcomputershutsdownbeforethebattery-statusiconshowsthatthebatteryisempty,or
thecomputeroperatesafterthebattery-statusiconshowsthatthebatteryisempty.
Chapter10.Troubleshootingcomputerproblems117