ThinkPad T430 - Chapter 11. Getting Support; Before You Contact Lenovo; Getting Help and Service

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDcongurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplace,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery,orreplacethebatterywithafullychargedone.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemcongurationchangehasfailed.Conrmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Conrmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:TheminiPCIExpressnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalngerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.
Solution:ThinkVantageActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
•Message:2100:DetectionerroronHDD0(MainHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2101:DetectionerroronHDD1(UltrabayHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2102:DetectionerroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2111:ReaderroronHDD1(UltrabayHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2112:ReaderroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
Chapter10.Troubleshootingcomputerproblems139