Solution:MakesurethattheTrackPointpointingdeviceortouchpadisenabledintheUltraNavDevice
Settingwindow.
Keyboardproblems
Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalled.
1.ClickStart➙ControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,audiodevices,andtheopticaldrive.
Computerscreenproblems
Problem:Thescreenisblank.
Solution:Dothefollowing:
•PressFn+F7tobringuptheimage.
Note:IfyouusetheFn+F7keycombinationtoapplyapresentationscheme,pressFn+F7atleastthree
timesinthreeseconds,andtheimageisdisplayedonthecomputerscreen.
•Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is
green),pressFn+F8tomakethescreenbrighter.
•Ifthesleepstatusindicatorison(isgreen),pressFntoresumefromthesleepmode.
•Iftheproblempersists,followthesolutionforthefollowingproblem.
Note:IfyouareusingtheWindows7operatingsystem,itdoesnotsupportthepresentationscheme.
Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
144UserGuide