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If you have multiple partitions on your storage device, select the partition you would like to
format and press OK to continue. An attention banner will now be displayed. Press OK to start
formatting (or to cancel it). The format procedure will take some time, depending on the size
of the used storage device. At the end of the process, the “Formatting is complete” message will
appear. Press to exit the menu.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Please check the receiver
according to the procedures shown below. If the receiver does not work properly after checking
it, please contact your local Service line or THOMSON dealer. Alternatively, you can send a
support mail via our website: www.thomsonstb.net. NEVER open or disassemble your receiver.
This may cause a dangerous situation and will void the warranty
PROBLEM POSSIBLE CAUSE WHAT TO DO
The standby indicator does
not light up
The mains lead is
unplugged/the multipoint
connector is switched o.
Check the mains lead/switch
the multipoint connector on.
No picture The receiver can’t receive
signal.
Check the antenna cable,
replace the cable, or connect
the cable to the receiver
tightly.
Incorrect values of some
tuner parameters.
Set the values of tuner
parameters correctly in the
Installation menu.
Wrong direction of the dish. Check signal strength and
adjust your dish correctly.
No picture or sound on TV The input is not selected on
your TV.
Switch to the correct TV input.
The TV is not connected to
the mains.
Bad cable connection.
Check the mains lead.
Firmly plug in the cables
between the receiver and TV.
Audio muting.
Press the ! button.
TV power o. Turn the TV on.
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