38
Operation/troubleshooting
Troubleshooting/problem
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The device exchanges the
OGM or switches the answer
mode on or off although such
functions were not selected.
The remote control does not
work.
The display blinks and the
time information of the recor-
dings is incorrect.
During the time control mode
the device does not play back
the selected OGM.
The device switches the
answering mode off or swit-
ches to OGM 3 although
such functions were not sel-
ected.
Only tiptel 331:
No line is established during
the message transfer.
Only tiptel 331:
The message transfer remains
within the PABX only.
Only tiptel 331:
Message transfer is not activa-
ted during the time control
period.
The answering machine is ino-
perable.
Cause:
No remaining recording ca-
pacity.
OGM not recorded.
Time control: no valid swit-
ching time programmed.
Message transfer: no target
number programmed or
remote control code is 0000.
Time control is switched on.
Time was not set or time con-
trol is switched off.
Time was not programmed.
OGM not recorded.
No remaining recording
capacity.
Wrong dialling mode or
wrong telephone number.
Paging service changed the
access procedure.
Wrong special character
(earth, flash, pause).
Message transfer: no target
number programmed or
remote control code is 0000.
Action:
Erase incoming recordings to
provide free recording capa-
city.
Record OGM.
Check switching times.
Enter target telephone num-
ber or change remote control
code.
Switch time control off or
change switching times.
Program time or activate time
control.
Program time.
Record OGM.
Erase messages.
Change the dialling mode or
correct the target telephone
number. Verify programmed
parameters. Use the new
pager procedure and verify
programming. See operating
instructions of the PABX.
Enter target telephone num-
ber or change remote control
code.
Unplug the telephone answe-
ring machine, wait 1 minute
and plug in again.
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