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Contact details
First name Name
Street Country
Phone Postcode, place
Email Mobile phone
If available: Customer no.
Complaint information
Exact product name Serial number
Purchase date Operating hours (approx.)
Dealer from whom the product was pur-
chased
Address of the dealer (postcode, city,
country)
Detailed description of the problem (including error message, in which situation the error
occurred etc.)
Transaction number (required when sending to the Torqeedo Service Center in Gilching,
otherwise the shipment cannot be accepted)
Thank you for your cooperation, your Torqeedo Service.