8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
114 When You Think Something Is Wrong With the Equipment
When You Think Something Is Wrong With the Equipment
If you think there is something wrong with the equipment, check the following items.
y To see the functions of the equipment such as copy or print, refer to their operator’s manuals (Copying Guide and
Printing Guide respectively).
y Checking the operations or procedures may help you solve the problems. When you have found what is not clear in
operating the equipment or you think something is wrong with it, the operator’s manual for the function you are
using will be helpful.
General operations
Problem Description Cause Corrective Action
The equipment does not work at
all.
The power cord is not securely
inserted into the outlet.
Insert the power cord into the outlet until it is fully in.
No icons or signs are displayed
on the touch panel.
The equipment is in the Energy Saver
mode.
Press the [START] button or the [ENERGY SAVER]
button to clear the Energy Saver mode.
Refer to the Quick Start Guide.
The equipment has been turned off by
the weekly timer.
Press the [START] button.
The touch panel is dim. The contrast of the touch panel has
been adjusted too darker.
Lighten the contrast.
Refer to the MFP Management Guide.
The button does not respond to
my operation.
The equipment is in the Energy Saver
mode.
Press the [START] button or the [ENERGY SAVER]
button to clear the Energy Saver mode.
Refer to the Quick Start Guide.
The equipment has been turned off by
the weekly timer.
Press the [START] button.
The equipment has not been ready
since it was turned on.
Wait until the message “Warming up” disappears and the
equipment is ready.
The window “Enter Department
Code” appears.
The equipment is managed under the
department management function.
Enter your department code. If you do not know it, contact
the administrator of the equipment.
The window “Enter the user
name and Password” appears.
The equipment is managed under the
user management function.
Enter your user name and password. If you do not know
them, contact the administrator of the equipment.
A message is displayed on the
touch panel.
A problem has occurred in the
equipment (or the message is
displayed just for an ordinary
operation).
See the following page to see the meaning of the
message.
P.8 “Messages Displayed on the Touch Panel”
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