8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
When You Think Something Is Wrong With the Equipment 115
8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Originals and paper
Problem Description Cause Corrective Action
The original is jammed. The original is unavailable on the
equipment.
Check whether the original is available on the equipment.
For details, refer to Chapter 2 of the Copying Guide.
Paper is jammed. The paper is unavailable on the
equipment.
Check whether the paper is available on the equipment.
For details, refer to Chapter 1 of the Copying Guide.
The paper size setting configured for
the equipment is inconsistent with
paper in a drawer or on the bypass
tray.
Match the size of the paper placed in the drawer or on the
bypass tray and the one configured on the equipment.
For Details, refer to Chapter 1 and 2 of the Copying
Guide.
The stack of paper exceeds the
loading line indicated on the side
guide.
Remove some paper to set it within the height limit line
indicated on the side guide.
There is too little or too much
clearance between the paper and the
side guide of the drawer or of the
bypass tray.
Adjust the clearance between the paper and the side
guide or the end guide not to take much spaces.
For details, refer to Chapter 1 of the Copying Guide.
Hidden jammed paper has not been
removed.
Check the sign again on the touch panel to see where the
jam occurred.
P.11 “Clearing a Paper Jam”
Two or more sheets of paper are
fed together.
The sheets of paper are stuck
together.
Fan the sheets of paper well to free them and load again.
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