3 TROUBLESHOOTING FOR PRINTING
76 Printer Driver Problems
Cannot print a job as expected using PS3 printer driver
Problem Description
When printing with the PS3 printer driver from the application that creates the PostScript code for printing such as Adobe
Acrobat, the following print options may not work correctly:
y Manual Scale
y Print Paper Size
y Paper Type
y User Front Cover
y User Back Cover
y Interleave Pages
y Insert Pages
y Booklet
y Multiple Pages per Sheet
y All options from the [Effect] tab
y All options from the [Image Quality] tab
Corrective Action
Disable “Use PostScript Passthrough” in the PostScript Settings dialog box and print the document.
Cannot change settings on the [Fonts] tab and the [Configuration] tab.
Problem Description
The [Fonts] tab and [Configuration] tab are grayed out and their settings cannot be changed.
Corrective Action
Users who do not have the privilege to change the printer driver setting cannot change the options in the [Fonts] tab and
[Configuration] tab. Please log on with the Administrator or a Power User.
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