6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 88
Cannot locate the equipment in the network ........................................................................................................88
Cannot locate the equipment with Local Discovery..............................................................................................89
Equipment does not respond to ping command...................................................................................................90
LDAP Search and Authentication Problems........................................................................ 91
Network shutdown occurs or touch panel disabled after LDAP search................................................................91
LDAP authentication takes a long time.................................................................................................................91
Printing Problems (Network Related)................................................................................... 92
SMB print and Point&Print in a Windows operating system environment ............................................................92
Raw TCP or LPR print in a Windows operating system environment ..................................................................92
IPP print in a Windows operating system environment ........................................................................................93
Novell print in a NetWare environment.................................................................................................................93
Macintosh environment ........................................................................................................................................94
UNIX environment ................................................................................................................................................94
Network Fax (N/W-Fax) Driver Problems ............................................................................. 95
Cannot send a fax document with N/W-Fax driver ...............................................................................................95
“Could not connect to the MFP device” message appears ..................................................................................95
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